Deli Manager

JOB DESCRIPTION _*Count on me – We know what to do, we make it easy, we do our part and we care!*_ Job Title: Deli Bakery HMS Manager Success Factors Job Code: 130439 *Department: *Deli Bakery HMS *Reports To: Store Manager* *Primary Purpose:* Support the management and duties of store operations to meet financial and sales goals.
Build associate and customer relations and promote a strong culture in support of Food Lion Strategy.
Maintain solid communications with the management team, all associates in the store and throughout the organization.
*Duties and Responsibilities:* · Manage the Deli Bakery HMS Department, including hiring, training and developing department associates · Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports · Daily management of labor (i.
e.
expected live) and the coaching of associates to achieve productivity expectation · Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture · Support the achievement of budgeted financial and operating results · Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers · Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations · Control store expenses through proper ordering, care for supplies and equipment · Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems.
Understands and utilizes Average Cost Inventory System (ACIS) · Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained · Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times · Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery HMS · Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines · Observe and correct all unsafe conditions that could cause associate or customer accidents · Record and report all associate and customer accidents in accordance with established Food Lion procedures · Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses · Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized · Ensure compliance with local, state and federal regulations · Adhere to all company guidelines, policies and standard practices · Maintain security standards · Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines · Control store’s expenses through proper ordering, care for supplies and equipment · Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses · Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales · Must be able to meet the physical requirements of the position, with or without reasonable accommodation · Ensure LMS compliance for all Deli Bakery HMS Associate · All other duties as assigned *Qualifications:* · A high school graduate or equivalent preferred · Ability to lead and manage a team · Strong understanding of store operations and merchandising techniques preferred · Effective communication, customer service, and selling skills · Ability and willingness to learn multiple tasks and technical requirements of the job · Ability to use technical information to solve problems · Must meet minimum age requirements to perform specific job functions · Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation *Physical Requirements:* · Ability to use computers and other communication systems required to perform job functions · Ability to push or pull up to 2000 pounds using a pallet jack · Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs.
frequently, and 50 lbs.
on occasion · Pull or push up to 75 lbs.
on occasion · Stand 100% of the time with frequently walking short distances · Be able to handle a variety of substances associated with cleaning and packaging materials, · and household cleaners · Perform repetitive hand and arm motions · Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level · Meet established volume activity standards for the position · Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time · Have sufficient visual ability to checks, invoices and other written documents Change in job code from 281 to SF job code 1300439 Job Type: Full-time Salary: $20.
00 - $23.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Paid training * Vision insurance Experience level: * 2 years Shift: * Day shift * Evening shift * Morning shift * Night shift Weekly day range: * Monday to Friday * Weekends as needed Application Question(s): * This job requires you to be 18 years of age or older are you 18 years or older? * Describe your work ethic and why you want to work at Food Lion? * Describe your leadership style and tell me what being a leader means to you? Work Location: In person