Founded in 1954, Burger King is the second largest fast food hamburger chain in the world.
At BK, you can find work-life balance, flexibility, and career growth.
Our restaurants provide the chance to live life your way.
Its not just a job, its a career opportunity where You Rule!
Overview
The Restaurant Shift Leader role is focused on delivering sales and positive results through Guest & Operations coordination.
?This Hourly position supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts while driving key performance outcomes.
Summary of Responsibilities
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
Ensures that restaurant upholds operational and brand standards.
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
Provides coaching and feedback to Team Members to increase the restaurant teams capabilities.
Supervises crew members in the preparation of menu items to ensure compliance with all Burger King Corporate (BKC) Operations and Sanitation standards.
Ensures that staff maintain an exceptional level of customer service and that orders are taken in a prompt, accurate, and courteous manner.
Resolve customer complaints as required.
Ensure an adequate level of staffing and service in the restaurant, which is critical to maintaining a productive level of operation.
Supervises hourly staff in the cleaning of equipment and restaurant facilities to ensure maintenance of sanitation standards.
Manages cash control per policy and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits.
Trains, evaluates, and completes hourly work schedule for restaurant staff.
Qualifications
Two to three years of first line supervisory or management experience or equivalent, preferably from a restaurant or customer service environment.
Demonstrated understanding of guest service principles.
ServSafe, local and state certifications or the ability to obtain required.
Brand: Burger King
Address: 415 US HIGHWAY 80 E, POOLER Pooler, GA - 31322
Property Description: BK #5571 - Hwy 80 - Pooler
Property Number: 5571
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