Admissions Representative

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.
Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University.
Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them.
Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.
Visit www.
southuniversity.
edu today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.
South University, the right direction for a brighter future.
Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program 401K Match Generous Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY: Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards.
The Admissions Representative manages time and inquiry resources to generate interest in our programs.
This position will conduct a high quantity of prospective phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants.
They will work interdepartmentally with student support services to maintain and matriculate students.
Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking and expansion.
KEY JOB ELEMENTS: • Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.
• Manage inquiries to achieve weekly goals of prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with questions and redirect unqualified candidates based on incompatible career goals.
• Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact may be interested in programs offered.
• Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.
• Accurately forecast projected new students periodically for admissions leadership.
• Consistently conduct follow-up meetings, monthly at a minimum, with all applicants to ensure successful enrollment.
• Assist other personnel and departments with data collection and problem-solving.
• Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
• Other duties as assigned.
REQUIREMENTS: • Bachelor’s degree in Business or a related field and one year of successful admissions or sales experience OR Associate’s degree and three years of successful admissions or sales experience.
(Salary level will be based on degree level).
Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem-resolution skills.
• Goal-oriented and highly ethical.
• Strong expertise with MS Office and field-related hardware and software packages and systems for reporting features.
• Ability to interact effectively as either a leader or a team member and work collaboratively with other departments.
• Ability to listen to customers (e.
g.
, staff, etc.
) and to understand and respond positively to their requests.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and successfully meet deadlines.
ENVIRONMENT: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the position's essential functions.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.
The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.
We are committed to building and developing a diverse environment where various ideas, cultures, and perspectives can thrive.